TugarTechTugarTech

See where your enquiries are being lost.

This is the diagnostic for the managed service. We go through the enquiry routes you use, find where they stall or go unanswered, and name the first thing to fix. Where you do not have records, we say so rather than guessing. If the answer is that you do not need us yet, we will say that instead.

$997fixed fee

Credited back in full against your first month of the managed service if you decide to move forward. If the audit says AI is not the answer yet, we will tell you that instead.

The fit call is free and takes 30 minutes. We scope the audit there, so you know exactly what you are buying before you buy it.

Advisory meeting reviewing business processes

What the audit produces

  • A 90-minute working session with Lateef
  • A current-state sketch of the enquiry routes we review together
  • The gaps we can evidence, stage by stage, and the ones we cannot
  • Response times and follow-up coverage where records exist, marked clearly where they do not
  • The first fix named, and what running it would involve
  • One written readout you can share internally

Start free. Pay only when the question gets expensive.

Step one, free

Growth Scorecard

Fifteen questions, answered in about ten minutes. It scores each stage of your enquiry handling and tells you which one is losing work first.

Take the scorecard

Step three

We run it

Scoped from the audit, then run by us as the managed service. We operate the workflows rather than building them for your team to maintain. Your $997 comes off your first month.

See implementation

What the session needs from you

Ninety minutes is enough to review the routes you bring, not to discover every route on our own. So the scope is whatever we examine together, and we are explicit about the edges of it.

  • The channels enquiries actually arrive through, including the ones you forget about
  • Two or three recent enquiries: one that became work, one that did not
  • Timestamps where your systems keep them, so response times are measured rather than recalled
  • Who handles enquiries now, and what happens when that person is away
  • Any consent or do-not-contact rules you already apply

A channel you do not bring is a channel we have not reviewed, and the readout says so. Where records do not exist we mark the gap rather than estimating a number.

What the Growth Audit deliberately does not cover

The audit is scoped tight on purpose, so it stays cheap enough to say yes to. Larger organisations, or anyone with several entities to map, need a Discovery Sprint instead. We will say so on the fit call rather than stretching the audit to fit.

  • Departments outside customer acquisition and follow-up
  • A deep risk and data readiness review
  • Running the fix, which is the managed service and priced separately